Ayukalp Pharma

Email : contact@ayukalpuappharma.com

Quality Policy

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Summary of our Privacy Policy

This is a summary of our new privacy policy which takes effect on May 25th, 2018. It covers every Ayukalp website that links here, and all of the products and services contained on those websites. The detailed policy follows the same structure as this summary and constitutes the actual legal document.

Out commitment

Ayukalp has never sold your information to any third party for advertising, monetary purpose or showing you other people’s ads and promotions, and we never will. This has been our approach and commitment for almost 20 years, and we remain the same to it. This policy explain you what information we do collect from you, what we do with it, who can access it, and what you can do about it.

Part I – Information Ayukalp collects and controls

When you visit one of our websites or use our service, we automatically log some basic information like how you got to the site, where you navigated within it, your location and what features and settings you use. We use this information to improve our websites and services and to drive serve you better while providing our services.

Sometimes we receive information indirectly. If you ask about our services through one of our referral programs or reselling partners, or sign in to one of our products through an authentication service provider like LinkedIn or Google, Facebook they’ll pass on your contact information to us. We’ll use that information to complete the request that you made. If you engage with our brand on social media (for instance, liking, commenting, retweeting, mentioning, or following us), we’ll have access to your interactions and profile information. We’ll still have that information even if you later remove it from the social media site.

Privacy Policy

This Privacy Policy statement is made by the Ayukalp Group consisting of all the entities listed here (collectively, “Ayukalp”, “we”, “us” or “our”) and is effective as of 25th May 2018. It applies to all our divisions: Ayukalp Infotech Limited and Ayukalp Inc DBA Ayukalp.

Aayukalp Privacy Commitment

Devopus has worried about customer and user privacy for almost 20 years, long before it become politically correct, fashionable, or legally binding to take such position. We ask / collect only the least amount of information necessary gathering only when we believe is essential for doing business, or for the specific transaction at hand. We let customers know the information we have on them and allow them to opt out for specific engagements. But, our biggest commitment is that we do not make a single dollar from advertising revenu-never have, never will, even if you just have submit a enquiry for project and does not opt to our services. We avoid the fundamental conflict of interest between gathering customer information and fueling advertising revenue, and the inevitable compromises in customer privacy that it brings.

The goal of this policy is to make explicit the information we gather on our customers and website users, how we will use it, and how we will not. This policy is unfortunately longer that we would like, but we must unambiguously address all the relevant cases. We will try and keep the language simple and direct as much as possible.

Scope of this Privacy Policy

This Privacy Policy applies to all Ayukalp websites that link to it. It also applies to the products and services provided by Ayukalp through these websites, our mobile applications. This Privacy Policy does not apply to any of our websites, products or services that have a separate privacy policy.

Cancellation Policy

This Privacy Policy applies to all Ayukalp websites that link to it. It also applies to the products and services provided by Ayukalp through these websites, our mobile applications. This Privacy Policy does not apply to any of our websites, products or services that have a separate privacy policy.

Refund Policy

Ayukalp believes in helping its customers as much as possible, and has therefore a considerate cancellation policy. We, as a merchant, provide a service that comes in the form of services. As such, our offering is not a tangible product that can be returned for a refund. It can be used immediately upon receipt; there is no product to return.

Ayukalp undertakes all projects under the purview of Milestones that dictate the direction / road-map followed by the project.
All Web Design/ Development/ Applications are carried out and accepted upon a complete analysis and creation of a complete scope document, in order to make sure that teams have complete understanding of the work needed to be done, elimination possibilities of a project cancellation / reversal / dispute.

Since Ayukalp and the Clientele realize that there is work involved in achieving every milestone of the project and completion of every module, a refund would not be possible for the work already completed.
Ayukalp makes sure that in case of a project termination on a mutual basis, the client has control of all the work done till that date and the money, if paid for further development, is returned.

Ayukalp also respects a decision made by a client to work with a different provider within 48 hours of the project initiation. In such a scenario Ayukalp would refund the amount for the project that has been paid till date.
No cancellations are entertained for those Services that the Ayukalp marketing team has offered on special occasions. These are limited occasion offers and therefore cancellations are not possible.

Development Services and Consulting – if the services opted by you are T&M (Time & Material) based services or Hire Dedicated Developer service, these are non-refundable.

Cancellation Policy
  • All cancellation requests must be submitted to Project Management Office (PMO) of Ayukalp. You may submit your cancellation requests by e-mail. Your request will not be considered valid unless and until you receive confirmation from our Project Management Office.
  • We take minimum 2 weeks to process the cancellation request.
  • Cancellation of project is based on service level agreement, as agreed with you while starting the project.
  • Once project is released for beta delivery, cannot be canceled.
  • In event of cancellation of project mutually decided between you & Ayukalp, you have to pay for efforts invested in project up to date of cancellation.
  • Source Code, Design or any other material related to project will not be delivered if payment is not settled by you.
Delivery Policy

We are in service business and doesn’t have tangible item to deliver. So there is no chance of missing or misplacement of any item. Our deliverables are in form of designs file, software code & compiled application. These deliverable are delivered to you in form of electronic files using our collaboration tool or email. Thereafter you have to save a copy of delivered electronic files on your server or on any storage media. Up-to 30 days from delivery date Ayukalp can re-deliver the electronic files to you, thereafter Ayukalp doesn’t owe the responsibility.

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